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Month: April 2021

Change Your Mindset!

  • admin
  • April 30, 2021
  • 4 min read

Customer Service As a field service technician, you arrive on site. You were probably given very little or no information about the task ahead of you. How do you respond? Responses aren’t always in the form of a verbal action. As a matter of fact, what you don’t do or say, resonates more with a customer. […]

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Posted in Customer ServiceTagged attitude, change, customer, leadership, mindset, perception, service

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